FAQ

IPL (Intense Pulsed Light) is a non-invasive form of light therapy used for various dermatological procedures including long-term/ permanent hair removal.

The device emits a broad spectrum of light which is absorbed by the pigment melanin located in the hair follicle.

When the pigment in the hair follicle absorbs the IPL light, the light energy is converted into heat, resulting in thermal damage to the hair follicle.

This results in delayed regrowth of the hair or permanent destruction of the hair follicle. Treated hairs naturally fall out over the course of a few weeks.

Use your Luumi device every 2 weeks, for your first 4-5 treatments.

Once the 4 to 5 treatments are completed, we recommend touch ups every 4 weeks. IPL is not 100% permanent, so you may reach the stage were very minimal hairs grow back.

After Treatment 1-2: After your very first treatment, it can take around 2 weeks to notice hairs beginning to fall out. There may be a few hairs still growing, but these are likely to be hairs that were not in their growing phase during the first treatment.

After Treatment 3-4: You will notice a visible reduction in hair growth and any hairs that do grow back, will be finer.

After Treatment 4-5: Results time! You will notice most hairs will be out of sight. Meaning, treatments are now only every 4 weeks to touch up and maintain the results (cause we’re all for low maintenance)

Our device is built with advanced features that other devices won’t have:

• LED Display Screen to visibly view the device settings

• Latest clinical grade technology

• Skin Rejuvenation Setting, which improves collagen production, skin tone & texture

• 3.5cm large treatment window

• Maximum energy output of 15j for stronger and more effective treatments

• Wavelength spectrum of 550-1200nm which ensures entire hair folicle is treated

• Built in Integrated Safety Sensor to prevent unintentional flashing

• Glide and Auto Flash Mode for treating large areas fast

• 8 Adjustable Light Settings to suite different skin tones

Because IPL relies on melanin in the hair absorbing the light energy, and therefore IPL is not effective on very light blonde, red, or grey coloured hair.

IPL is suitable for all but the darkest skin tones. Refer to the skin tone chart below to see whether IPL is suitable for you.

Our handsets has over 300,000 flashes, which will last well 12 years if used as directed.

You can use your handset on your entire body, including Brazilian and face (just be sure to not get too close to your eyes).

Yes. We recommend that you shave the area you'd like to treat at least 24 hours before using your device.

This device also includes a unique Skin Rejuvenation Setting at the Level 1 Light Intensity which can be used weekly.

The device releases a pulse of filtered light that stimulate the fibroblast cells within the skin that produce collagen and elastin.

By stimulating collagen production, this results in an improved and more youthful skin tone and texture. It is effective in controlling fine lines, acne and sun damage.

As IPL works with your natural skin tone, adding artificial tan creates a layer over your skin which doesn’t allow the device to penetrate as effectively.

For a successful treatment please wait 2 weeks after sun tanning to use your Handset and please also wait at least 48 hours to tan after using your handset. Artificial tan should also not be present on your skin whilst using your handset but can be applied after.

The Luumi device comes with a 12-month warranty so if your device stops flashing, we will replace the device for you free of charge.

Please visit our Shipping and returns page for terms and conditions

The Luumi device comes with a 12-month warranty so if your device stops flashing, we will replace the device for you free of charge.

Please visit our Shipping and returns page for terms and conditions